GENERAL CONDITIONS OF SALE FOR THE SITE ANTINOMIEPARFUM.COM

Effective from 01/09/2021

These general conditions of sale and the contractual relations between Antinomie and the Buyer are subject to French law. In the event of a dispute, an amicable solution will be sought before any legal action.

LEGAL NOTICES URL: www.antinomieparfum.com Published by the company ANTINOMIE, a limited company with capital of 30,000 euros, whose head office is 172, rue de Courcelles 75017 PARIS, registered in the Paris Trade and Companies Register under number 882 763 352 Intra-community VAT number: FR 45 882 763 352 Customer Service email address: hello@antinomieparfum.com Contact – Telephone number: Ranya MAAMER: 01 78 11 06 96 Publication Manager: Ranya Maamer Hosting by the company: OVH, Forme registered office: SASAWith capital of: €10,174,560.00, Head office is located at: 2 rue kellermann BP 80157 59053 ROUBAIX CEDEX 1 – France. Registered in the Trade and Companies Register of LILLE METROPOLE under number 424 761 419 00045 Number of telephone: 08 99 70 17 61

We welcome you to the site www.antinomieparfum.com (hereinafter referred to as the “ Site ”

We invite you to carefully read these general conditions of sale (the “CGV”) as well as the Privacy Policy which govern navigation on this Site as well as our relations if you order Products and services on this Site.

Any order for a Product offered on the Site requires consultation and express acceptance of the General Terms and Conditions, without however this acceptance being conditional on a handwritten signature on your part.

In accordance with the applicable legislative and regulatory provisions relating to electronic signatures, it is recalled that validation of the purchase order as specified in these General Terms and Conditions constitutes an electronic signature which has, between the Parties, the same value as a signature. handwritten and constitutes proof of the entirety of the order and the payability of the sums due in execution of said order.

In the context of these General Terms and Conditions, it is agreed that “ You ” or the “ Buyer ” refers to the person browsing the Site and/or ordering Products on the Site; “ We ” or the “ Seller ” means the company identified in the legal notices above; the Buyer and the Seller will be collectively referred to as the “ Parties ” and individually referred to as the “ Party ”.

CONTENTS

1. Purchase conditions
2. Products – prices
3. Registration and validation of the order
4. Payment
5. Delivery and reception
6. Order Compliance
7. Right to retract
8. Personal data
9. Miscellaneous stipulations

1. Purchase conditions

The Products and services that We offer on the Site are reserved for persons (i) adults (or minors holding authorization from their legal representative allowing them to place an order on the Site) and (ii) having full capacity legal to place orders on the Site. We reserve the right at any time to ask You for proof of identity attesting to your age and/or the aforementioned authorization from the legal representative. We reserve the right not to respond to an order and/or to exclude from our customer/prospect database, a Buyer who has not responded to the above request or who has not complied with the principles enacted in this clause.

It is specified that the Products are intended for the personal use of the Buyer, which must not be linked to the latter's professional activity, including any resale of the product.

1. Products – prices

2.1 Products

The products offered for sale on the Site as well as the ancillary services which may possibly be attached to them (the “Products”) are those which appear on the Site, on the day of consultation of the Site by the Buyer.

In the event of unavailability of a Product, You are informed of this unavailability:

• either, when placing the order: a message is displayed indicating that the desired Product is temporarily unavailable,
• or, following validation of the order and before delivery, by email.

If the order is validated by the Buyer, he is then informed of the choice he has, namely (i) to have a partial order delivered or (ii) to cancel his entire order.

The Buyer then has 48 hours (forty-eight hours) working hours (excluding weekends and public holidays) from receipt of the information email sent by the Seller to confirm via the procedure proposed by the Seller:

• cancellation of the entire order,
• or sending the partial order under specific delivery conditions specified by the Seller.

After this period of 48 (forty-eight) hours, and if no request from the Buyer has been sent to the Seller via the procedure specified by the Seller, the partial order is shipped to the Buyer and delivered to the latter. at the standard delivery rate indicated in the table indicated in the “Price” Article below. The portion of the price corresponding to the unavailable Products is then refunded to the buyer within a maximum period of fourteen (14) days from the notification of non-availability sent to the buyer according to the payment method used by the Buyer. .

In the event that the Buyer requests the cancellation of his entire order, the Seller undertakes to reimburse the Buyer for the sums paid by the latter within a maximum period of fourteen (14) days from the date of date of receipt of his request, according to the payment method used by the Buyer .

2.2 Price

Prices are indicated in Euros (€) and are valid in mainland France, Corsica and Monaco. They take into account possible reductions as well as VAT, applicable on the day of the order.

The prices indicated do not take into account processing and delivery costs which will be invoiced in addition to the order. These costs are brought to the attention of the Buyer before the order validation stage.

It is specified that any promotions granted in the form of reduction vouchers are only valid for a single order per household and over a given period of validity and cannot be combined with other reduction offers.

The Seller reserves the right to modify its prices at any time but the Products are invoiced on the basis of the prices in force at the time the order is registered, subject however to the availability of said Products. The Products remain the property of Antinomie until full payment of the price.

The price of Products shipped outside the European Union and Overseas Territories will be calculated excluding tax on the invoice. In this case the Buyer is considered the importer of the Products. In the event that customs duties, import taxes or other taxes are payable, applicable due to the geographical destination of the Products, these costs are the responsibility of the Buyer, who is recommended to carry out the necessary checks and procedures beforehand. upon validation of his order.

1. Registration and validation of the order

3.1 Terms of order

To enter an order, the Buyer must first connect to the Site.

The Buyer then has the opportunity to read the different Products offered for sale on the day of consulting the Site and to choose their Products by (i) browsing the different categories of Products or (ii) by directly entering the name of the Product in the search engine or (iii) by clicking on one of the pages in the site map present at the bottom of each page, and thus accessing the entire range of Products.

While browsing the Site, the Buyer wishing to place an order can do so by simply clicking on the button intended to add the Product to the shopping cart.

As soon as this operation is completed, the Buyer sees the number of Products in their basket displayed. We draw the Buyer's attention to the fact that the contents of the basket may be subject to an expiration period.

The Buyer can then continue their visit or click on their shopping basket to see the contents of their basket displayed on the screen, including all the elements of the order and in particular the essential characteristics of the Products, the overall amount of the order, billing and delivery details, delivery times, costs and possible restrictions as well as the legal rights and guarantees available to the Buyer.

The Buyer can return to this order, complete it, modify it, cancel it as long as he has not validated it. If the Buyer wishes to choose other Product(s), he can continue his navigation on the Site, being assured that the Product(s) he has just selected is/are well preserved in his shopping cart.

The Buyer has the possibility, at any time during the order process – namely until effective payment of the latter under the conditions provided for in these General Terms and Conditions – to return to this order, complete it, modify it, cancel it and this, until he has definitively validated it.

Once the selection of Products is complete, the Buyer can order them by confirming the order via the button provided for this purpose. From then on a new page opens inviting the Buyer to:

• – enter their username (email address) and password if the Buyer is already registered on the Site,
• – accurately complete a personal data collection form by filling in the mandatory fields, in particular Name, First Name, Email Address, Postal Billing Address, Postal Delivery Address (address to which delivery can be made during working hours working Monday to Friday in France).

The Buyer undertakes to complete in good faith the form made available to him. The Buyer acknowledges that the data he communicates to the Seller and which are stored in the information systems of the Seller and/or its subcontractors are accurate and constitute proof of his identity. Please note that this personal data is subject to the Privacy Policy .

After having read the status of his order, the Buyer is invited:

• either to click on the button allowing access to payment for your order, under the conditions described in these General Terms and Conditions,
• or to click on the button allowing them to modify their basket and/or the information relating to their personal contact details.

By clicking on the button giving access to payment for the order, the Buyer must, firstly, read these General Terms and Conditions, then secondly, confirm his agreement to all of the General Terms and Conditions by implementing a acceptance confirmation action required on the Site.

As soon as the Buyer confirms his acceptance of the General Terms and Conditions, an Internet page dedicated to paying for the order opens.

The Buyer must then pay for their order under the conditions described in these General Terms and Conditions.

It is specified that by choosing immediate payment by bank card, as provided for in Article 4 below, the Buyer will then be automatically switched to the payment provider's electronic payment server. The payment provider's server is secured by SSL (Secure Socket Layer) encryption in order to protect as effectively as possible all data linked to means of payment, and that at no time the banking data of the payment provider. The Buyer will not pass through the Seller's computer system. Its responsibility is therefore released.

The data recorded by the Seller constitutes proof of all transactions between the Seller and the Buyer.

3.2 Order confirmation

Once the order has been confirmed and its payment validated according to the terms provided below, a printable and saveable summary of the Buyer's order is displayed and mentions in particular the order references.

An order confirmation email is sent as soon as possible by the Seller to the email address provided by the Buyer and includes the following information:

• the identity of the Seller as well as his contact details,
• the order reference recorded at the time of placing the order,
• the order summary and the essential characteristics of the products,
• delivery times, costs and possible restrictions,
• the total amount of the order, all taxes included,
• the legal rights and guarantees available to the Buyer,
• confirmation of payment.

The Seller retains ownership of the Product(s) ordered until full receipt of the price and its accessories, including shipping costs, by the Seller. In the event of a payment incident, the Buyer undertakes to return the products received to the Seller upon first request.

In order to protect the Seller from abusive practices carried out by fraudsters, and in the event that the Seller or the online payment provider suspects the fraudulent nature of an order, they reserve the right to ask the Buyer ( prior to processing the order) additional documents (in particular proof of address and debit in the name of the Buyer, photocopy of the Buyer's identity card, photocopy of the Buyer's bank card) in view to verify that it is not fraudulent.

In the absence of a response from the Buyer within fifteen (15) days following the sending of the request by the Seller or the online payment provider, the order will be canceled and the Seller will proceed within fourteen days following the expiration of the aforementioned period to reimbursement according to the payment method used by the Buyer.

3.3 Proof of order

There is an express agreement between the Seller and the Buyer that emails are authentic between the Parties as are the automatic recording systems used on the Site, particularly as to the nature and date of the order.

The Buyer may access, where applicable in accordance with the rules of common law, the electronic contract concluded between the Buyer and the Seller. To do this, they contact Customer Service to whom they will provide all the information necessary to do so, in particular the order number and contact details.

1. Payment

The amount owed by the Buyer is the amount indicated on the order confirmation as displayed on the internet page dedicated to this purpose and then transmitted by email by the Seller to the Buyer.

The Buyer has the choice when validating his order as specified above, between different payment methods.

Payment can be made:

• immediately by internet by bank card (Visa, Amex, Mastercard) or by Paypal account;

The order is only validated by the Seller after acceptance of the General Terms and Conditions and verification and confirmation of the validity of the payment.

In any event, the Seller reserves the right to refuse any order or delivery in the event of (i) exceeding the ceilings indicated in the “Conditions of Purchase” article herein, (ii) an existing dispute with the Buyer. , (iii) total or partial non-payment of a previous order by the Buyer, (iv) refusal of authorization for payment by credit card from banking organizations, (v) non-payment or partial payment.

In the case of a preparation time greater than 4 days, the amount due will be automatically captured for payments by bank card. Paypal payments are captured immediately upon ordering.

In the event of unavailability of product(s) or cancellation for any other reasons, our Customer Service will reimburse using the same means of payment as that used for the initial transaction within an average period of 2 days and before a period of 14 days in accordance with the European directive in force. The customer will be notified of this at the email address used when placing the order.

1. Delivery and reception

5.1 Delivery terms

Once the order has been prepared, it is sent to the postal address provided by the Buyer when placing the order.

The Products are delivered by postal services or by a specialized service provider (depending on the case and/or the delivery options selected) (hereinafter the “Carrier”). In the absence of the Buyer, the Carrier leaves a notice in the Buyer's mailbox. The Buyer must then contact the Carrier in order to agree on a new delivery date. It is nevertheless specified that if the Buyer does not contact the Carrier again, the latter will carry out two new delivery attempts, the date and time of which will be determined at the discretion of the Carrier.

The Buyer is informed that the package is kept by the Delivery Person for a period of ten (10) days after the first presentation.

5.2 Deadlines

Processing times are for business days only (Monday to Friday and excluding Sundays and public holidays). Orders paid by credit card are processed within a maximum of 4 working days. From the processing of the order, the corresponding Products are sent by the Carrier within the following deadlines:

• delivery by Standard Colissimo: 2 to 3 working days,
• delivery by Point Relais: 3 to 4 working days

Covid-19 measures: delivery times may be impacted.

An order is only sent once it has been processed.

In any event, the order is executed within a maximum period of thirty (30) days from the day following that on which the Buyer validated his order, subject to full payment of the price and compliance with the conditions of purchase. defined in the “Conditions of Purchase” article of these General Terms and Conditions.

If there is no delivery at the end of this period, the Buyer has the option of canceling his order under the conditions provided for in the article “Delay in Delivery” below.

5.3 Late delivery

If the maximum delivery time of thirty (30) days is exceeded, the Buyer may exercise his right to cancel the order with Customer Service.

From the exercise of the right of denunciation, the Seller will reimburse the totality of the sums paid by the Buyer (delivery costs included), according to the payment method used within a maximum period of fourteen (14) days from from the receipt of the denunciation, to the exclusion of any other compensation.

In the event of partial delivery, delivery may be made in several installments, and this right only concerns the undelivered balance of the order.

Any delay in delivery must be reported as quickly as possible by the Buyer by email, so that the Seller can have an investigation carried out with the Carrier. The Buyer is informed that the duration of carrying out a survey is uncertain and can be relatively long, the Seller not having control over its carrying out.

If during this investigation, the order is found, it is immediately redirected to the delivery location designated in the order.

If at the end of this investigation the loss of the order is confirmed, the Seller reimburses the Buyer for the sums collected on the bank account or on the Paypal account debited at the time of the order.

5.4 Reception

Each delivery is deemed to have been made as soon as the Product(s) are made available to the Buyer by the Carrier.

It is up to the Buyer to immediately check the conformity and integrity of the Product(s) shipped upon receipt of the Product(s).

Any anomaly/reservation identified at the time of delivery (in particular late delivery, missing or damaged product) must be reported completely and precisely by the Buyer on the receipt given by the Carrier at the time of making the Products available and /or confirmed by registered letter to the Carrier within three (3) days following receipt of the order.

Any reservation of this type must be notified in parallel and as soon as possible to the Seller's Customer Service. A copy of the complaint addressed to the Carrier must be attached.

1. Legal Guarantees

In accordance with articles L 211-4 et seq. of the Consumer Code, the Seller is required to deliver goods that comply with the order placed by the Buyer and must be responsible for any lack of conformity existing at the time of delivery of the latter.

As such, to comply with the contract, the property must:

• 1° Be suitable for the use usually expected of similar goods and, where applicable:
• 2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the Buyer, brought to the attention of the Seller and which the latter has accepted.

Likewise, in accordance with article 1641 of the Civil Code, the Seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the The buyer would not have acquired it, or would have only given a lower price, if he had known about them.

If the Products delivered do not conform to the Products ordered by the Buyer or if they present hidden defects, the latter must send an email to the Seller's Customer Service to notify them of the non-conformity or hidden defects of its Product(s). In accordance with article L 211-12 of the Consumer Code and 1648 paragraph 1 of the Civil Code, the Buyer has a period of 2 years from the delivery of the Products purchased to exercise the guarantee against hidden defects or of the legal guarantee of conformity. Any claim made after this period of 2 (two) years from the date of taking possession of the property in the event of non-compliance or from the discovery of the defect in the event of hidden defects will be rejected and Antinomie will be released from any liability. responsibility.

The Seller's Customer Service acknowledges receipt of the Buyer's request and confirms the procedure to follow. Upon receipt of instructions from the Seller's customer service, the Buyer returns the non-compliant Products or those affected by a hidden defect to the Seller at the following address:

172 rue de Courcelles 75017 Paris, France.

The Product(s) must be (i) returned complete, unused, in their original packaging intact and (ii) accompanied by its (their) original packaging as well as the return slip communicated by the Seller's customer service and the invoice.

Furthermore, the Seller does not accept packages sent postage collect. Any risk linked to the return of the Product(s) is the responsibility of the Buyer.

Upon receipt of the Product(s) presumed to be non-compliant or affected by a hidden defect, the Seller carries out an inspection of the Product(s) to establish the conformity or otherwise of said Products. Likewise, the Seller may carry out a quality test on the Product(s) returned by the Buyer to verify that the Product(s) returned are indeed Product(s). (s) original. It is understood that these checks are carried out as quickly as possible and within a maximum period of one (1) month.

If the non-conforming nature of the Product(s) is confirmed or the hidden defect is proven, the Seller will then proceed, at the Buyer's discretion:

• either the reimbursement of the non-compliant Product(s) or affected by a hidden defect as well as the shipping costs, depending on the payment method used by the Buyer, within a period of fourteen (14) days after receipt of the non-compliant Product(s),
• or the exchange of non-compliant Product(s) or affected by a hidden defect at the request of the Buyer. The sending of the Product(s) to the Buyer is made at the Seller's expense and under the conditions of these General Terms and Conditions.

1. Right to retract

The Buyer has a cooling-off period of fourteen (14) days, from the day of actual receipt of the order, to return the Product(s) ordered, without having to provide reasons. nor to pay penalties.

Upon receipt, the Seller acknowledges receipt of this request by sending an e-mail or a letter.

The complete product(s), unused, in its (their) original packaging intact and as far as possible accompanied by its (their) original packaging as well as the return slip, the invoice. If the products are not returned within fourteen (14) days, from the day of actual receipt of the order, the order is deemed final and no reimbursement can be made, with the exception of the cases provided for herein. T&Cs.

The Seller undertakes to reimburse the Buyer for all amounts paid. Reimbursement is made according to the payment method used by the Buyer, within a maximum period of fourteen (14) days after the Buyer exercises the right of withdrawal.

Reimbursement of this amount may, however, be deferred until recovery of the returned goods.

For any additional information on the scope, content and instructions regarding the exercise of the Buyer's right of withdrawal, the latter can contact the after-sales service by email.

1. Personal data

8.1 Personal information

The provision of personal information collected in the context of distance selling is mandatory, this information being necessary for the processing and delivery of orders as well as for the preparation of invoices. This information is strictly confidential, it is only used by the Seller or its subcontractors, subject to the same obligations, as for the processing of orders placed and in accordance with the Confidentiality Policy .

In accordance with the Data Protection Act of January 6, 1978 as amended, it is recalled that the Buyer has a right of access, rectification and erasure of data concerning him, opposition and limitation of the processing of this data collected.

To exercise this right, the Buyer can send an email to the Seller's Customer Service at the following email address: hello@antinomieparfum.com or by post to the following postal address: 172 rue de Courcelles 75017 Paris, France.

The Buyer may receive from the Seller e-mails providing information on the Seller's products and activities, if the Buyer has previously consented to this. The Buyer retains the right to refuse such communication either a priori by not giving consent at the time of validation of the order, or a posteriori by expressing his refusal by email to Customer Service.

8.2 Cookies

The Site uses cookies. Cookies are computer files stored on the hard drive of the Buyer's computer. For more information on the use of cookies by the Seller on this Site, we invite you to read the information available here (information note link on cookies).

1. Miscellaneous stipulations

8.1 Force majeure

No Party is responsible for the total or partial non-performance of its obligations under this contract, if this non-performance is caused by an event constituting force majeure.

Events meeting the criteria set by the case law of the Court of Cassation and the legislation are considered to be force majeure.

The Party invoking an event constituting force majeure must notify the other Party within five (5) working days following the occurrence of this event.
The Parties agree that they must consult as soon as possible in order to jointly determine the terms of execution of the order during the duration of the force majeure event.
Beyond a period of one (1) month of interruption due to force majeure, the Seller may not honor the order, subject to reimbursement to the Buyer if necessary.

8.2 Partial non-validity

If one or more stipulations of these General Terms and Conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations retain all their validity. strength and scope.

8.3 Entire contract

In the event of a contradiction between these documents, the General Conditions of Sale will prevail.

8.4 Modifications to the General Conditions of Sale

The Seller may update these General Terms and Conditions at any time. Such an update being subject to prior and specific notification on the Site.

8.5 Applicable law

These General Terms and Conditions and the contractual relations between the Buyer and the Seller are subject to French law.

If you have not found the answer to your question, our Customer Service will be happy to help you at the following email address: hello@antinomieparfum.com